Cookie Policy | AgriNexus

What Are Cookies?

Definition

Cookies are small text files stored on your device (computer, tablet, or phone) when you visit a website or use a web application. They allow the platform to remember information about your visit, making your next visit easier and the service more useful.

How We Use Cookies

AgriNexus uses cookies to keep you signed in between sessions, remember your farm context and preferences, measure platform performance, and improve the overall user experience. We do not use cookies to track your activity outside of AgriNexus.

Types of Cookies We Use

Strictly NecessaryRequired

These cookies are essential for AgriNexus to function. They enable core features like user authentication, session management, and security. You cannot opt out of these cookies.

Authentication session tokenCSRF security tokenUser preference storageLoad balancer routing

Performance & Analytics

These cookies help us understand how farmers use AgriNexus by collecting anonymised usage data. This helps us identify bugs, improve performance, and prioritise new features.

Page load performance metricsFeature usage frequencyError trackingSession duration analytics

Functional

These cookies enable enhanced functionality and personalisation. They remember your preferences such as your selected farm, language settings, dark mode preference, and dashboard layout.

Selected farm contextDark/light mode preferenceDashboard widget layoutLanguage & region settings

Marketing

These cookies may be used to deliver relevant information about AgriNexus features and updates. We do not use third-party advertising cookies. Any marketing cookies are first-party only.

Feature announcement targetingOnboarding flow trackingUpgrade prompt personalisation

Third-Party Cookies

Limited Third-Party Use

AgriNexus uses a minimal set of trusted third-party services that may set their own cookies. These are limited to: our cloud hosting infrastructure for performance optimisation, our payment processor (PayFast) during checkout flows, and optional analytics tools running in anonymised mode.

No Ad Networks

AgriNexus does not use any third-party advertising networks or data brokers. We do not allow advertisers to set cookies through our platform. Your browsing behaviour on AgriNexus is never shared with advertising companies.

Managing Your Cookies

Browser Controls

You can control and delete cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling strictly necessary cookies may prevent AgriNexus from functioning properly.

In-App Preferences

You can manage your cookie preferences at any time through your AgriNexus Account Settings under Privacy & Cookies. Changes take effect immediately, though some preferences may require a page refresh.

Opt-Out Links

For analytics tools, you may also opt out directly. We respect Do Not Track (DNT) browser signals and will not set non-essential cookies if this signal is detected.

Cookie Retention

Session Cookies

Session cookies are temporary and are deleted automatically when you close your browser. These are used for authentication and security during your active session.

Persistent Cookies

Persistent cookies remain on your device for a set period (typically 30–365 days) unless you delete them. These are used to remember your preferences and keep you signed in across sessions.

Contact Us

Cookie Enquiries

If you have any questions about our use of cookies or this Cookie Policy, please contact us at privacy@agrinexus.co.za. We are committed to transparent data practices and will respond to all enquiries within 5 business days.